Guardian System

Our most advanced Guardian system

Hi, welcome to 3tc Software! You have landed here from Google because they think that our Guardian system is just what you need – and they are right.

You might be here because you are looking for command and control software that helps your operators to work more efficiently. Or maybe you are wondering how our Guardian system can optimise your performance by providing effective address management. Whatever it is, we are here to help.

You can find out more about our long-established Guardian system either here or you can give us a call on 01455 826 400.

How our Guardian system can support your operators

Our Guardian system is designed to support your control operators and to streamline the way control rooms manage incidents, performance and resources. Thus, our Guardian system helps users to do their job more effectively as its focus is on the operator.

Due to increased flexibility, our Guardian system enables operators to perform their duties faster. For example, call taking and address matching using our Guardian system allows operators to identify locations faster and more accurately. Thus, we developed a Guardian system that minimises the stress felt by operators when assisting emergency calls.

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Our Guardian system increases efficiency

We have built our knowledge and experience in developing our Guardian system for emergency services over the last 30 years. The new generation of our Guardian system is designed with input and guidance from personnel with many years of operational experience. As a result our Guardian system provides you with a paramount user experience.

Our Guardian system offers maximum front-end and back-office efficiency to ensure that the latest and most up to date information is available to front line resources. Moreover, we are able to easily integrate our Guardian system across your existing systems.

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A Guardian system that provides efficient address management

Our Guardian system is able to search as the operator types. The full premise address search option enables our Guardian system to find the correct address considerably faster as it allows for spelling mistakes and wrong order of address details. Additionally, large volumes of data within the Guardian system optimise location matching.

Altogether, our Guardian system reduces operator stress and anxiety through increased, more accurate verification of addresses.

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A Guardian system which facilitates incident management

Our Guardian system offers an end to end user interface. During spate conditions the Guardian system is able to queue and batch mobilising management. Our Guardian system also provides support for operational personnel with the right information at the right time.

Furthermore, the Guardian system provides operators with action and risk plans, intuitive incident lists as well as the option to monitor incidents’ progress.

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