Patient transport

Patient transport – How to improve it today

Hi, welcome to 3tc Software! You’ve landed here from Google because they think that our patient transport solution is just what you need – and they are right! Are you here because you want to provide your patients with the best service possible? Or maybe you were looking for ideas to improve communication within your patient transport organisation. Whatever it might be, we are here to help. Find out more here or give us a call now on 01455 826 400.

Patient transport management should be easy

We can only agree with that, which is why we provide a solution that makes the management of patient transport very convenient. Thanks to the development of modern technologies we can offer you a patient transport system that enables you to quickly handle bookings and enquiries. It allows you to manage even high demand efficiently and to co-ordinate multiple patient journeys. We can offer you a tailored, high-quality solution, which also allows you to customise your patient transport system. Personalise your display so you only see what you need and want to see, avoiding any confusing extras that aren’t used.

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How can patient transport become more flexible?

Flexibility is vital when you want to respond to patient’s changing needs instantly; for example the management of late transport requests, changed pick-up or drop-off times and cancelled journeys. Our solution enables you to respond to those changes quickly so every patient gets a comfortable transport from and to their appointments, eliminating long waiting and transport times. Providing patients with the best possible transport service that also meets their medical and mobility requirements is vital for your organisation’s success. Using our patient transport solution helps you to ensure that all your patients experience a safe, punctual and pleasant transport.

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Patient transport and the importance of communication

The amount of patients requiring patient transport is increasing continuously, leading to a rising pressure on your organisation. There are various factors that can influence the performance of patient transport businesses, with communication being one of the most important ones. Inadequate communication can lead to poor documentation, transport delays and higher numbers of abandoned journeys. That is why we developed a mobile and web solution that will help your patient transport organisation to communicate well. Our mobile option ensures adequate communication through continuous real-time updates. Your crew can instantly give you all important patient transport information such as pick-up and drop-off times, cancelled journeys and staff availability. The web application can be accessed by your workforce and patients so both sides have total visibility about transport times and delays – allowing real-time communication that will ensure your patients are ready for their pick-up and your crews are aware of any cancelled transports as early as possible.

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How patient transport can make your clients happy

Do you also think that late transports are inacceptable? We understand that you want your patients to be happy, which is why our patient transport solution helps you to be on time. It enables you to monitor your vehicles’ movements and locations on a map, allowing you to deploy empty vehicles to new transports. We even included an option that makes sure you can easily handle last-minute transport requests. It also gives you the ability to quickly edit existing journeys. Use your resources more efficiently and increase your numbers of performed patient transports by reducing not only delays but also the amount of patients you have to reject.

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