So you’re thinking of working at 3tc Software?

We’re on the lookout for talented, passionate, hard-working and interesting people to join our Development and Operations Teams.

If you are looking for a position with us we’ve put some information together that will help you decide if you want to work here, and on what the interview process will be.

I hope to hear from you soon.

Rachel Todd, HR Manager


Who are 3tc Software?

We are a well-established, profitable company of 30 years

Small, owner managed business (35 people)

A mix of experienced people and fresh new people

We develop a range of products, mainly for the emergency services, including mobile products, web apps and winforms apps. We also offer add on services and hardware through our partners

Our products help make the world a safer place, in our little way

We work hard in focussed teams, but we like to have fun too

What sort of person are you?

Favour collaboration and sharing over solo working (but obviously you need space to get your head down and focus)

Enjoy life, having fun, and interacting with colleagues, but know when to get down and focus

Love learning new techniques and continually improving

You are a smarter than the average person

You love to get things done and move on to the next thing

You know how to balance work and life

What we offer

Contributory government work place pension scheme

25 days holiday per annum + bank holidays (three or four days fixed typically for Christmas / New Year shut down). Flexibility about when you take your holiday

Up to five days holiday carry over per year, and an option of buying up to an additional five days per year

Flexible working – core hours between 0900 and 1600, we’re happy to discuss flexibility to suit individual travel arrangements

Training materials to help you learn

Employee Assistance Programme

Working environment

Modern working environment

Three 22” displays (typically) with monitor arms

Pool table (and league), darts board and foosball table

Snack corner

Monthly lunchtime get together for all staff with food provided (cooked by employees!)

Friendly place to work in a great location

Plenty of FREE parking

Smart/Casual dress code


We are making a difference in the world you live in, come and be part of it!


Please contact Rachel Todd, HR & Payroll Manager for information regarding our current vacancies.


(No recruitment agencies please as we already have a preferred supplier list)

Current Vacancies

Project & Support Co-ordinator

Full-time:  £22,500 – £25,000 per annum

Closing date for applications: Friday 21st June 2019

Email your application, with a covering letter to:


We are looking for an enthusiastic, driven and career motivated Project & Support Co-ordinator to join our Operation’s Team.

As a Project & Support Co-ordinator you will be responsible for co-ordinating small to medium sized customer facing and internal projects; including system upgrades. You will be responsible for the administration and audit of all project documentation, ensuring that they are in accordance with 3tc quality standards and to the requirement of the customer, as well as providing a first-class service to our customers.

Alongside this, you will be supporting the Operation’s team with all administrative support,   including the scheduling of resources against business priorities, delegating tasks to team members, running customer reports and organising and attending stakeholder meetings.

Your key accountabilities will include:

  • Ensuring all projects are proactively managed; on time & to budget
  • Being responsible for the initial and ongoing planning and task allocation to deliver projects, developing and updating plans as appropriate
  • Maintaining project documentation to include risk registers, faults/change requests, client and supplier contracts, status reports, project plans and client/supplier correspondence
  • Coordinating activities within the operations team, revising plans, delivering updates and monitoring actions as appropriate
  • Providing project accounting information including authorisation of payment of invoices, raising of purchase orders, timesheets, customer invoicing instructions and project cash flow predictions
  • Liaising with the customer/project manager/technical lead to define the acceptance criteria for the project and to ensure that, at all times during the project, there is a clear definition of what constitutes the end of the project and that this is understood by all parties

About you and what you can bring:

  • Minimum 2 years of relevant experience or the ability to evidence competence and capability during the interview process
  • Excellent time management skills with experience of working under pressure to tight deadlines and conflicting priorities
  • Be a great problem-solver
  • Be an excellent communicator in person, over the phone and in writing
  • Be driven to deliver amazing customer service to our clients
  • The ability to learn basic functionality of 3tc Software’s product range

About us and what we can provide:

  • Annual leave of 25 days plus 8 public holidays
  • Ability to buy up to an additional 5 days annual leave
  • Training/study support provided to aid career progression
  • Employee Assistance Programme
  • Work-place Pension Scheme
  • Flexible working – core hours between 0900 and 1600, we’re happy to discuss flexibility to suit individual travel arrangements
  • Friendly place to work in a great location
  • Smart/Casual dress code
  • Ample Car Parking on-site

We take your privacy seriously.  Your data is processed on the basis of our legitimate interest in fulfilling the recruitment process.  Please ask to see our Privacy Policy & Notice if you require further details.

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