Meet the team

Our people are key to our success, they are your trusted advisors.

Meet just some of our experts …

David Todd

Company Position
Chief Executive Officer

I joined 3tc as the Financial and Commercial Controller in 2001, before heading up a management buyout in 2004 and becoming CEO where we established the business as an independent company.

Outside of work I coach and manage two kids’ football teams, who my boys play for, and enjoy
relaxing by walking our dog, a springer spaniel called Fidget and enjoying a nice glass of Malbec.

Facts: In 2010, with my fellow Director Simon, we climbed Mont Blanc and Kilimanjaro and ran the
New York Marathon all over a period of 90 days. This was for three deserving charities. In my youth,
I was also an Alan Shearer lookalike!


Simon Clough

Company Position
Chief Technology Officer

I have 22 years of professional computer software design and development experience within 3tc and became CTO after the management buyout.

Solving problems with technology makes me tick and I love meeting and working with people to make things happen. In my spare time, I can be
found either playing golf, running, cycling and, making stuff out of junk, or more often, making junk
out of stuff!

Fact: After a couple of hours of training, my first and only parachute jump was a solo jump.

Management team:

Lylie Moore – Commercial Operations Manager

I initially joined 3tc in 2009 for 6 months as a Junior Administrator before returning to college and then backpacking across Australia and South East Asia. I re-joined in 2014 as a Project Manager and more recently as Commercial Operations Manager. My key focus is working closely across the Teams to make sure that we’re planning and delivery excellent service to our new and existing Clients.

When not at work you’ll find me letting my hair down at gigs and festivals or walking my two labs.

Fact: I own six pairs of doc martins and have watched the Jurassic park films at least 30 times.

Rachel Todd

HR & Payroll Manager

I joined 3tc in November 2009 as the HR & Payroll Manager. If I do have any spare time, after running around looking after the men in the house; my two teenage boys and husband, I love baking, reading and walking our springer spaniel, Fidget.  This is normally followed by a nice glass of Sauvignon Blanc in the evenings!

Fact:  I celebrated coming first in a running race in year 2, at the Infants school, only to find the starting whistle was for another race and no-one else had set off! L I’ve not liked running since.

A few of our customer facing staff:

Donna Hopper – Account Manager

I have worked for 3tc for 17 years, within the emergency services sector, as a key relationship
manager, maintaining existing relationships whilst having a focus on securing new business. I enjoy
building relationships with our Clients and making sure that they are happy.

At the weekends I like to relax by caravanning with the family, walking our dog Ollie and hosting dinner parties. I also enjoy a nice cold glass of Chablis.

Facts: I have size 3 feet and I’m told I cook the best Sunday dinner around. I won a sandcastle building competition in Scarborough when I was younger.

April Clough – Business Analyst

I have been working with Emergency Service Software for the past 15 years and with 3tc for 10 years, and have been involved with the Guardian Command and Control system since its inception. I love working with our customers and with our developers to ensure that our software provides real-world value.

Evenings or weekends I can be found pounding the pavements or covered in mud in the local woods or fields as the ladies team captain for my running club.

Facts: I am afraid of heights, but once jumped out of a plane at 13,000 ft. I have been kissed by Phil
“The Power” Taylor (16 times Darts World Champion).

Atul Patel – Product Manager

I’ve been working at 3tc for over 22 years holding various technical and management roles. My passion is all about helping emergency services gain the best solutions, which solve their problems. I always enjoy my interactions with the emergency services personnel and partners that I engage with. As a Product Manager, I’m able to influence and direct the product development lifecycle, ensuring we build and deliver products that are engaging, reliable and deliver benefits to users and their organisation as a whole.

Fact: I was given the opportunity to fly a Yak52 aerobatic plane and lived to tell the tale!

Sara Holland – Project Manager

I joined 3tc as Project Manager in 2020 and have experience in managing and delivering client strategic projects and programme management at a global level.  With hands-on involvement supporting staff and ensuring projects are delivered within scope and on time.  I also possess a working background in Implementation, Operational Excellence, Training and Best Practice.

Outside of work, I love weekends away with the hubby and 2 kids and spa weekends with the girls, accompanied by a large glass of Prosecco or two!!

Fact:  Ended up in A&E with a broken elbow after only achieving half a roller rink circuit, bad move on my part thinking I had still got it from my roller disco days!!!

Robin Bigger – Emergency Services Consultant

Following a long and rewarding career with NI Fire & Rescue Service, latterly as Head of Control & Operational Communications, I have joined the 3tc team as their Emergency Services Consultant.  I am proud that together with 3tc colleagues I can continue my lifelong passion of providing the very best possible life & mission critical control room and ‘at incident’ solutions to those at the sharp end, where seconds along with resilient and effective applications really do count.

Previously as a senior fire officer, with responsibility for operational communications, I worked with many different suppliers and agencies on many different ‘blue light’ projects and I know from experience that 3tc’s applications, already trusted by many of the UK’s emergency services, really do provide world class solutions that absolutely do work for our equally world class emergency services.  Being able to give that assurance about our solutions to emergency service colleagues is the focus of what I do at 3tc and is extremely important to me.

With lots of experience that includes Control Centre Management, C&C, Command Support, GIS, Strategic Response Planning, Training, Incident Management, Operational Communications, Incident Ground Technology, Solution Design, Project Management and Procurement, I provide first-hand experience and valuable insight of the ‘blue light’ world for the 3tc team.

Outside of work you could find me spending time on the beautiful North Coast of Northern Ireland or perhaps researching local history, cooking Sunday lunch or carrying out some DIY.

Fact: I have had a brief acting career in a local production, sung in a choir and am qualified as a CAA accredited emergency services UAS (drone) pilot.

Please view our careers section for any current vacancies

Discover first-hand how our solutions will empower your team

Speak to a specialist to find out more: +44 (0)1455 826 400

Book a demo