A few of our customer facing staff:
Donna Hopper – Account Manager
I have worked for 3tc for 15 years, within the emergency services sector, as a key relationship
manager, maintaining existing relationships whilst having a focus on securing new business. I enjoy
building relationships with our Clients and making sure that they are happy.
At the weekends I like to relax by caravanning with the family, walking our dog Ollie and hosting dinner parties. I also enjoy a nice cold glass of Chablis.
Facts: I have size 3 feet and I’m told I cook the best Sunday dinner around. I won a sandcastle building competition in Scarborough when I was younger.
Brian Hunter – Business Development Executive
I joined 3tc in April 2018 and have 18 years’ previous experience working with Fire Services in the UK. I love my job because of the people I have met and because it makes me feel that, I play a small part in their job of keeping people safe. To unwind I enjoy hillwalking and reading followed by a good Chilean red wine or a single malt whisky.
Fact: I recently stood down from the management of a local amateur theatre where I once had the
pleasure of sharing a Chinese meal with Barry Cryer.
April Clough – Business Analyst
I have been working with Emergency Service Software for the past 15 years and with 3tc for 10 years, and have been involved with the Guardian Command and Control system since its inception. I love working with our customers and with our developers to ensure that our software provides real-world value.
Evenings or weekends I can be found pounding the pavements or covered in mud in the local woods or fields as the ladies team captain for my running club.
Facts: I am afraid of heights, but once jumped out of a plane at 13,000 ft. I have been kissed by Phil
“The Power” Taylor (16 times Darts World Champion).
Nikki Cooper – Product Manager
I have been with 3tc for over 4 years and I am a PRINCE2 and AgilePM Practitioner as began at 3tc as a Project Manager. As Product Manager and Owner, I am now responsible for two of our products, I’m much more involved with the scrum teams and Agile events and an ultimately responsible for the product vision and direction. I love meeting new people and interacting with my colleagues and our Customers to reach joint goals and really enjoy my job.
When I’m not in the office, you’ll find me either on stage in local shows or backpacking abroad. Q. How would I describe myself? A. As an extrovert with plenty of energy!
Facts: I have travelled to over 25 countries and I am qualified Personal Trainer and PADI scuba diver.
Atul Patel – Product Manager
I’ve been working at 3tc for over 22 years holding various technical and management roles. My passion is all about helping emergency services gain the best solutions, which solve their problems. I always enjoy my interactions with the emergency services personnel and partners that I engage with. As a Product Manager, I’m able to influence and direct the product development lifecycle, ensuring we build and deliver products that are engaging, reliable and deliver benefits to users and their organisation as a whole.
Fact: I was given the opportunity to fly a Yak52 aerobatic plane and lived to tell the tale!