A few of our customer facing staff:
Donna Hopper – Account Manager
I have worked for 3tc for 15 years, within the emergency services sector, as a key relationship
manager, maintaining existing relationships whilst having a focus on securing new business. I enjoy
building relationships with our Clients and making sure that they are happy.
At the weekends I like to relax by caravanning with the family, walking our dog Ollie and hosting dinner parties. I also enjoy a nice cold glass of Chablis.
Facts: I have size 3 feet and I’m told I cook the best Sunday dinner around. I won a sandcastle building competition in Scarborough when I was younger.
Brian Hunter – Business Development Executive
I joined 3tc in April 2018 and have 18 years’ previous experience working with Fire Services in the UK. I love my job because of the people I have met and because it makes me feel that, I play a small part in their job of keeping people safe. To unwind I enjoy hillwalking and reading followed by a good Chilean red wine or a single malt whisky.
Fact: I recently stood down from the management of a local amateur theatre where I once had the
pleasure of sharing a Chinese meal with Barry Cryer.
April Clough – Business Analyst
I have been working with Emergency Service Software for the past 15 years and with 3tc for 10 years, and have been involved with the Guardian Command and Control system since its inception. I love working with our customers and with our developers to ensure that our software provides real-world value.
Evenings or weekends I can be found pounding the pavements or covered in mud in the local woods or fields as the ladies team captain for my running club.
Facts: I am afraid of heights, but once jumped out of a plane at 13,000 ft. I have been kissed by Phil
“The Power” Taylor (16 times Darts World Champion).
Nikki Favell (Cooper) – Product Manager
I have been with 3tc for over 5 years and I am a PRINCE2 and AgilePM Practitioner as began at 3tc as a Project Manager. As Product Manager and Owner, I am now responsible for two of our products, I’m much more involved with the scrum teams and Agile events and an ultimately responsible for the product vision and direction. I love meeting new people and interacting with my colleagues and our Customers to reach joint goals and really enjoy my job.
When I’m not in the office, you’ll find me either on stage in local shows or backpacking abroad. Q. How would I describe myself? A. As an extrovert with plenty of energy!
Facts: I have travelled to over 25 countries and I am qualified Personal Trainer and PADI scuba diver.
Atul Patel – Product Manager
I’ve been working at 3tc for over 22 years holding various technical and management roles. My passion is all about helping emergency services gain the best solutions, which solve their problems. I always enjoy my interactions with the emergency services personnel and partners that I engage with. As a Product Manager, I’m able to influence and direct the product development lifecycle, ensuring we build and deliver products that are engaging, reliable and deliver benefits to users and their organisation as a whole.
Fact: I was given the opportunity to fly a Yak52 aerobatic plane and lived to tell the tale!
Donna Wynn – Development Manager
I have been with 3TC since September 2021. As Development Manager, I am committed to delivering quality software to our customers and I am proud to be part of a company that contributes to improving the efficiency and effectiveness of community emergency services.
My weekends are taken up grooming and riding a beautiful horse called Harry and I enjoy overseas riding holidays with friends. I play the electric guitar and I am currently learning the song ‘Restless’ by Blackberry Smoke.
Facts: I have worked as a club DJ and lived for 3 months on a beach in Mauritius. I have been chased by an angry elephant in South Africa, an angry rhino in Zimbabwe and an angry goose in Hungary.
Adam Wood – Operations & Support Manager
I have been working within software support for 10 years specializing in infrastructure and life-critical systems. I have been working with 3tc Software since the beginning of 2021 leading the Operations, Support and Delivery functions. I enjoy being able to deliver a high level of service to all our customers over a wide range of products catered to the emergency services sector. It feels great to work cohesively as a team, delivering quality technical solutions to our customers.
I have an ever-changing array of hobbies from music production, programming, football, cartography, gaming, creative writing, and graphic design! My three children seem to have inherited this “Multipotentiality” trait and have just as many hobbies, so a lot of time is spent attending clubs during the evenings and weekends.
Fact: My very first job title was Space Crew and I have met a fair few astronauts, engineers, and astrophysicists.
Ian Davison – Technical Project Manager.
I am a Prince 2 Practitioner and have been a software project manager for over 15 years. Previously I was a software engineer for over 20 years mainly with embedded environments such as mobile phones and originally Games. In the last decade I have worked onsite and offsite all over Europe and the world both permanent and contract working with some of the biggest global companies in the software and semiconductor industries. I joined 3tc in April 2021 and have worked mainly on our CAD delivery with emergency services.
When not at work I have a passion for Heritage Railways and Second World War Aircraft.
Facts: I once qualified as an official UK baseball umpire and all the equestrian rosettes in our house were awarded to me.
Sara Holland – Project Manager
I joined 3tc as Project Manager in 2020 and have experience in managing and delivering client strategic projects and programme management at a global level. With hands-on involvement supporting staff and ensuring projects are delivered within scope and on time. I also possess a working background in Implementation, Operational Excellence, Training and Best Practice.
Outside of work, I love weekends away with the hubby and 2 kids and spa weekends with the girls, accompanied by a large glass of Prosecco or two!!
Fact: Ended up in A&E with a broken elbow after only achieving half a roller rink circuit, bad move on my part thinking I had still got it from my roller disco days!!!