Meet the team

Our people are key to our success, they are your trusted advisors.

Meet just some of our experts …

David Todd

Company Position
Chief Executive Officer

I joined 3tc as the Financial and Commercial Controller in 2001, before heading up a management buyout in 2004 and becoming CEO where we established the business as an independent company.

Outside of work I coach and manage two kids’ football teams, who my boys play for, and enjoy
relaxing by walking our dog, a springer spaniel called Fidget and enjoying a nice glass of Malbec.

Facts: In 2010, with my fellow Director Simon, we climbed Mont Blanc and Kilimanjaro and ran the
New York Marathon all over a period of 90 days. This was for three deserving charities. In my youth,
I was also an Alan Shearer lookalike!


Simon Clough

Company Position
Chief Technology Officer

I have 22 years of professional computer software design and development experience within 3tc and became CTO after the management buyout.

Solving problems with technology makes me tick and I love meeting and working with people to make things happen. In my spare time, I can be
found either playing golf, running, cycling and, making stuff out of junk, or more often, making junk
out of stuff!

Fact: After a couple of hours of training, my first and only parachute jump was a solo jump.

Management team:

Chris Chambers – Development Manager

I joined 3tc Software in August 2017, taking on the role of Development manager, having previously held the same position for the past 6 years. I studied Computer Science at De Montfort University, ultimately achieving a 1st class degree.

Most of my free time is spent with my young family, bouncing from soft plays to children’s birthday parties. When I do get time for myself I love to watch sports, play computer games and enjoy a wide variety of ales.

Facts: I have an identical twin brother who is strangely also a Development Manager. I have a
collection of signed boxing gloves – a pair signed by Carl Froch being my prized possession.

Nikki Hogan – Management Accountant

I joined 3tc in August 2018 as Management Accountant and have a wealth of experience in running an accounts department. I qualified as a management accountant in 2003 and then followed this by having 4 children.

Outside of work I like to keep fit and you will normally find me either Running/Cycling/Skiing or playing tennis, this is of course in between being a mum and taxi driver to my four children!

Fact: At Infant School I played the star role of Mary in the Christmas Nativity play

Lylie Moore – Commercial Operations Manager

I initially joined 3tc in 2009 for 6 months as a Junior Administrator before returning to college and then backpacking across Australia and South East Asia. I re-joined in 2014 as a Project Manager and more recently as Commercial Operations Manager. My key focus is working closely across the Teams to make sure that we’re planning and delivery excellent service to our new and existing Clients.

When not at work you’ll find me letting my hair down at gigs and festivals or walking my two labs.

Fact: I own six pairs of doc martins and have watched the Jurassic park films at least 30 times.

Rachel Todd

HR & Payroll Manager

I joined 3tc in November 2009 as the HR & Payroll Manager. If I do have any spare time, after running around looking after the men in the house; my two teenage boys and husband, I love baking, reading and walking our springer spaniel, Fidget.  This is normally followed by a nice glass of Sauvignon Blanc in the evenings!

Fact:  I celebrated coming first in a running race in year 2, at the Infants school, only to find the starting whistle was for another race and no-one else had set off! L I’ve not liked running since.

A few of our customer facing staff:

Donna Hopper – Account Manager

I have worked for 3tc for 15 years, within the emergency services sector, as a key relationship
manager, maintaining existing relationships whilst having a focus on securing new business. I enjoy
building relationships with our Clients and making sure that they are happy.

At the weekends I like to relax by caravanning with the family, walking our dog Ollie and hosting dinner parties. I also enjoy a nice cold glass of Chablis.

Facts: I have size 3 feet and I’m told I cook the best Sunday dinner around. I won a sandcastle building competition in Scarborough when I was younger.


Brian Hunter – Business Development Executive

I joined 3tc in April 2018 and have 18 years’ previous experience working with Fire Services in the UK.  I love my job because of the people I have met and because it makes me feel that, I play a small part in their job of keeping people safe. To unwind I enjoy hillwalking and reading followed by a good Chilean red wine or a single malt whisky.

Fact: I recently stood down from the management of a local amateur theatre where I once had the
pleasure of sharing a Chinese meal with Barry Cryer.

April Clough – Business Analyst

I have been working with Emergency Service Software for the past 15 years and with 3tc for 10 years, and have been involved with the Guardian Command and Control system since its inception. I love working with our customers and with our developers to ensure that our software provides real-world value.

Evenings or weekends I can be found pounding the pavements or covered in mud in the local woods or fields as the ladies team captain for my running club.

Facts: I am afraid of heights, but once jumped out of a plane at 13,000 ft. I have been kissed by Phil
“The Power” Taylor (16 times Darts World Champion).

Nikki Cooper – Product Manager

I have been with 3tc for over 4 years and I am a PRINCE2 and AgilePM Practitioner as began at 3tc as a Project Manager. As Product Manager and Owner, I am now responsible for two of our products, I’m much more involved with the scrum teams and Agile events and an ultimately responsible for the product vision and direction. I love meeting new people and interacting with my colleagues and our Customers to reach joint goals and really enjoy my job.

When I’m not in the office, you’ll find me either on stage in local shows or backpacking abroad. Q. How would I describe myself? A. As an extrovert with plenty of energy!

Facts: I have travelled to over 25 countries and I am qualified Personal Trainer and PADI scuba diver.​

Atul Patel – Product Manager

I’ve been working at 3tc for over 22 years holding various technical and management roles. My passion is all about helping emergency services gain the best solutions, which solve their problems. I always enjoy my interactions with the emergency services personnel and partners that I engage with. As a Product Manager, I’m able to influence and direct the product development lifecycle, ensuring we build and deliver products that are engaging, reliable and deliver benefits to users and their organisation as a whole.

Fact: I was given the opportunity to fly a Yak52 aerobatic plane and lived to tell the tale!


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