MODAS Mobile Privacy Policy

How your data is collected and used


Last updated June 23, 2023

Thank you for choosing to be part of our community at 3tc Software Limited, (“3tc”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy , or our practices with regards to your personal information, please contact us at

When you use the product MODAS Mobile, information will be collected about you and your application usage. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. 

What is the scope of this policy?

This policy covers the information collected by the MODAS Mobile application and central server software.

The application is typically supplied as part of a wider service used by your organisation, and this product is often integrated into other products. This policy covers the product itself. If you are part of an organisation which uses this product, please contact them directly for their privacy policy regarding this product.

What information is collected?

MODAS Mobile only collects information that is required for the functioning of the application (including downstream applications and services), and for the support and maintenance of the application.

Information collected for the application to function

The application will collect information required for the application to function. This information is required both for the application to function in isolation, and also to allow integration with your organisation’s systems and services.

This includes

  • your login id (not your password or other credentials), so that we can authenticate you, and enable functionality related to you
  • your location, so that we can show you your location on a map, and to inform the wider organisation of your location for tracking and safety
  • text messages you send from within the application (not SMS, WhatsApp or messages created outside of the application

Information collected for support and maintenance

We collect information to allow us to make sure the application is working correctly and is performing well. We also collect information to diagnose issues and to improve the application quality. The information we collect is not connected to your username, but may contain other information that could be linked to you or your device.

This includes

  • details about your device (such as the make, model, operating system)
  • details about your usage of the application (such as the action you were performing when an issue occurred)
  • performance information, such as how long operations within the application take

How do you distribute the information?

We will never distribute information collected to a third party-organisation for the purposes of tracking, advertising or any form of third-party marketing.

We will will distribute information collected to your organisation for the purposes agreed with your organisation, and covered within the terms of the contract or other agreement made with your organisation.

How long do you hold information?

We will hold information only for as long as the requirements of the application functionality or contract require.

Your organisation may hold your information longer, please contact them for details.

Do you make updates to this policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Questions about the policy?

If you have questions or comments about this policy, you may contact our Data Protection Officer by email at, or by post to:

3tc Software Limited
Simon Clough
Office 7-12, 3tc Software Limited
Coach House, Desford Hall
Desford LE99JJ
United Kingdom

If you are a resident in the European Economic Area, the “data controller” of your personal information is 3tc Software Limited. 3tc Software Limited has appointed ICT to be its representative in the EEA. You can contact them directly regarding the processing of your information by 3tc Software Limited, by email at, or by post to:

Office 7-12, 3tc Software Limited
Coach House, Desford Hall
DesfordLeicestershire LE99JJ
United Kingdom

How can I find out what information is held on me?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing We will respond to your request within 30 days.
For information held by your organisation,  please contact them directly.

What can I do if I do not like this policy or am unhappy with the information collected about me?

Please uninstall the application, and contact us or your organisation as described above.

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